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G

Question:

Government Offices have been providing information to people on the basis of their verbal requests in the past. Does the RTI Act require that such informal practices be ended?

(Last edited: Wednesday, 18 January 2023, 2:15 PM)
Answer:

No, there is no need to discontinue the conventional and informal practice of giving information on verbal request. The RTI Act does not put an end to such practices. If information can be given without delay on verbal request it is better to give such information to the requestor rather than require him/her to put in a formal application. This helps reduce paperwork for the public authority and promotes the confidence of citizens in the administration.